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34 Practices in ITIL
General Management Practices
Categories of Practices (Overview)
Management Practices
Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Architecture Management
Knowledge Management
Measurement and Reporting
Organizational Change Management
Portfolio Management
Project Management
Risk Management
Service Financial Management
Strategy Management
Workforce and Talent Management
Service Management Practices
Service Management Practices (Overview)
Change Control
Incident Management
Problem Management
Service Desk
Service Level Management
Service Request Management
IT Asset Management
Monitoring and Event Management
Release Management
Service Configuration Management
Availability Management
Business Analysis
Capacity and Performance Management
Service Catalog Management
Service Continuity Management
Service Design
Service Validation and Testing
Technical Management Practices
Deployment Management
Infrastructure and Platform Management
Software Development and Management
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