Our ServiceNow Strategic Portfolio Management (SPM) implementation services can help you realize the full potential of your company. We empower you to align strategy with execution, ensuring your investments, projects, and resources deliver maximum value.

ServiceNow Strategic Portfolio Management (SPM) differs from traditional project portfolio management (PPM) in several key ways:

1. Holistic approach: SPM provides a comprehensive view of all projects, resources, and investments across the organization, enabling better alignment with strategic goals

2. Continuous alignment: Unlike traditional PPM's yearly planning cycles, SPM allows for ongoing alignment of strategy with outcomes, enabling organizations to adapt quickly to changing market conditions

3. Focus on business outcomes: SPM shifts the focus from project-centric metrics (on time, on scope, on budget) to product-centric approaches that prioritize delivering business value

4. Integrated platform: SPM consolidates all portfolio management functions on a single platform, eliminating the need for multiple spreadsheets and disparate software applications typically used in traditional PPM

5. Agile methodologies: SPM supports agile development practices, allowing for more flexible and responsive project management compared to traditional PPM's waterfall approach

6. Strategic decision-making: By centralizing portfolio information, SPM enables data-driven decision-making for prioritizing projects based on strategic objectives and potential RO

7. Enhanced visibility: SPM provides real-time insights and executive-level dashboarding, offering better visibility into project statuses and resource allocation across the entire portfolio

The following best practices help you build a scalable, mature, and value-driven SPM ecosystem.

 1. Start with Clear Strategic Alignment

 Before configuring SPM, ensure the organization has:

• Clear business goals and OKRs

• Defined key initiatives and outcome metrics

• ·A roadmap that links investments to strategic objectives

 2. Standardize Your Demand Intake Process

A consistent process for collecting and evaluating ideas, requests, and demands is essential.
Best practices include:

• One centralized intake channel
• Scoring models for business value, risk, and cost
• Automated workflows for approvals

3. Centralize Portfolio Data

Keep all project and portfolio data in a single platform. ServiceNow SPM provides a unified view of your investments, enabling better decision-making, reporting, and transparency.
4. Track Performance Metrics

Define and monitor key performance indicators (KPIs) for your portfolio. SPM dashboards allow leaders to track progress, identify bottlenecks, and adjust plans proactively.

5. Enhance Collaboration

Encourage cross-functional collaboration. SPM facilitates communication among teams, stakeholders, and executives, ensuring everyone is aligned and informed.

6. Automate Processes

Automate routine portfolio management tasks like resource allocation, approvals, and reporting. This reduces manual effort, improves accuracy, and allows teams to focus on strategic work.

7. Continuously Improve

Regularly review your portfolio performance and SPM processes. Gather feedback, adjust workflows, and adopt lessons learned to continuously optimize your strategic portfolio management approach.

Strengthen alignment across the organization:

1.Accelerate Your Business Advancement

SPM accelerates strategy execution with real-time communication and planning and turns your strategies into actionable initiatives, delivering swift and tangible results.

2.Drive Performance Through Real-Time Insights
SPM speeds up strategy execution by enabling instant communication and dynamic planning. Together, we transform your strategies into actionable initiatives, producing fast and measurable outcomes.

3.Drive Innovation for Quicker Outcomes
Gain a real-time perspective on your organization’s strategy to improve alignment and remove obstacles. Use this visibility to make smarter decisions and track progress toward your goals.

4.Maximize Impact with Smarter Resource Management
With Digituss’s expertise, ServiceNow™ SPM optimizes resource allocation, boosting productivity while reducing wasted time and inefficiencies.