HR Service Delivery Implementation
Implementation Consulting
It is a common goal of enterprises to want to evolve into the highest levels of HR Service Delivery maturity with ServiceNow even if they are currently utilizing email and spreadsheets.
ServiceNow is a feature rich platform with extensive capabilities that we believe can truly digitally transform your HR Service Delivery. However, it cannot be achieved in one single leap; it takes 3 simple steps.
First, define and document HR services
Second, Build an agent-facing knowledge base
Thirds, Plan your change management
Best Practices in HRSD:
1. Integrating Leadership with Objectives:
Understanding the challenges of ServiceNow HRSD implementation
2. Understanding Your Existing Operation Management Procedures:
Who’s got your back? The role of the implementation partner
3. Identify and Prioritize Goals:
Translating complex HRSD into valuable insights
4. Identify and Prioritize Goals:
Employee experience couture: Tailoring ServiceNow HRSD to fit just right
4. Align Business Objectives:
Like any other service, ServiceNow HRSD journey has no ending, just continuous improvements
5. Put experience as priority.
Create an adoption strategy centered on employee onboarding and training, supporting users with on-demand self-help resources.
7. Automate:
Streamline processes by automating repetitive tasks and integrating ServiceNow data with third-party applications.
We don't forget to optimise first.
8. Incorporating IT Solutions:
Leverage ServiceNow's AI capabilities and other AI tools to enhance service delivery and decision-making within business workflows.
Services
Consulting and planning
Customization and configuration
Integration and Data Migration
Implementation and deployment
Optimization and continuous improvement
Post-implementation support
