It is a common goal of enterprises to want to evolve into the highest levels of HR Service Delivery maturity with ServiceNow even if they are currently utilizing email and spreadsheets.
ServiceNow is a feature rich platform with extensive capabilities that we believe can truly digitally transform your HR Service Delivery. However, it cannot be achieved in one single leap; it takes 3 simple steps.
First, define and document HR services
Second, Build an agent-facing knowledge base
Thirds, Plan your change management
Understanding the challenges of ServiceNow HRSD implementation
Who’s got your back? The role of the implementation partner
Translating complex HRSD into valuable insights
Employee experience couture: Tailoring ServiceNow HRSD to fit just right
Like any other service, ServiceNow HRSD journey has no ending, just continuous improvements
Create an adoption strategy centered on employee onboarding and training, supporting users with on-demand self-help resources.
Streamline processes by automating repetitive tasks and integrating ServiceNow data with third-party applications.
We don't forget to optimise first.
Leverage ServiceNow's AI capabilities and other AI tools to enhance service delivery and decision-making within business workflows.
Consulting and planning
Customization and configuration
Integration and Data Migration
Implementation and deployment
Optimization and continuous improvement
Post-implementation support